A customer decided to walk into our warehouse to find non-existent stock

Idk if this is a universal experience, but every fellow Tesco employee I have ever spoken has experienced this strange phenomenon where customers believe the store’s warehouse in the back is an infinite cornucopia of whatever they want.

They insist we check it any time the shelves are empty of a product no matter how many times we insist that no, we’ve run out. They don’t seem to grasp that staff do in fact do their best to keep shelves stocked, and that if we had more in the back we would have brought it out without needing a lecture from them.

Today however, one took this to a whole new level. I was in the meat aisle picking items for a delivery when this man asked me if we had single chicken breasts in, because he swore he’d bought them before. I checked our staff app and discovered that no, we do not in fact sell single chicken breasts, only packs of two or more, and told him this. He refused to believe me and insisted we did, so I gestured to the shelves as proof. It was at this point that he accused me of hiding them in the back because I was too lazy to stock the shelves properly, and marched off to look for himself.

I ended up following this guy as he went into staff only areas telling him he wasn’t allowed back here, and we went around in circles as he got lost in the like three corridors before he finally found the warehouse. By this point security had joined me and were telling him the same thing, but they were just collecting evidence to call the police rather than physically intervening. He ended up finding the meat in the warehouse fridge and digging through it all, tossing stuff on the floor and at the walls and all sorts in his search. He then got told the police were on their way and at that point he panicked and ran off through the emergency exit, leaving all his shopping behind.

I just thought this was crazy and had to share, plus I’m in a good mood because I got sent home by the store manager in case this caused me any fear or distress’.